At Texcio Technologies Private Limited (“Texcio”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our web development services, visit our website, or engage with us through any other communication channels. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes name, email address, phone number, and other contact details you provide when you fill out forms on our website, register for services, or contact us.
- Business Information: If you’re inquiring about our services or engaging us for web development, we may collect details about your business, project requirements, and any other relevant data.
- Payment Information: When you make payments for our services, we may collect billing information such as credit card details, billing addresses, and transaction history through secure payment gateways.
- Usage Data: We collect data related to your interactions with our website, including IP addresses, browser type, pages viewed, and browsing behavior. This information helps us improve website performance and user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information. Cookies help us improve your user experience and offer personalized content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide our web development services, including communicating with you about your project, delivering updates, and managing your account.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to our services.
- Payment Processing: To process payments for the services you purchase and maintain transaction records.
- Website Improvement: To analyze website traffic, user behavior, and performance to enhance our website and services.
- Marketing Communications: With your consent, we may send you promotional materials, newsletters, and other communications about our services and updates. You can opt out of these communications at any time.
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Legal Compliance: To comply with applicable laws, regulations, and contractual obligations, including the prevention of fraud and ensuring the security of our website.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processors, hosting providers, and marketing partners. These providers are bound by confidentiality agreements and are only permitted to use your information to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request, or if such disclosure is necessary to protect our rights or prevent harm.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We take the security of your information seriously and implement a range of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we securely dispose of it.
6. Your Rights
You have the right to:
- Access and Review: Request access to the personal information we hold about you and receive a copy of it.
- Correct or Update: Ask us to correct or update any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt out of receiving marketing communications from us by following the instructions in the email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes will become effective immediately upon posting, and your continued use of our services after the changes take effect signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
- Texcio Technologies Private Limited
- Email: info@texcio.com
- Address: 1/1-3B, Siva Nagar, GS.NO.196/3F 100 Feet Road, Kovai Pudur, Coimbatore, Tamilnadu - 641042, India
Thank you for choosing Texcio. We value your privacy and are committed to safeguarding your personal information.